At pj365, your privacy is not an afterthought — it is built into the platform from the ground up. This Privacy Policy explains exactly what personal data pj365 collects from registered players across Pakistan, how that data is used, who it may be shared with, and what rights you have over your own information. Please read this document in full before using the pj365 platform.
Six core privacy principles that govern how pj365 handles every piece of personal data entrusted to us by players across Pakistan. The full legal text is set out below.
pj365 collects only the personal data that is strictly necessary for the purposes of account registration, identity verification, payment processing, and regulatory compliance. We do not collect data speculatively or beyond what the platform genuinely requires to function safely and fairly for Pakistani players.
All data transmitted between your device and the pj365 platform is protected by 256-bit SSL encryption — the same standard used by international banks. Your personal information, PKR payment details, and account credentials are never transmitted in plain text across any pj365 channel.
pj365 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Your information is used exclusively for operational, compliance, and support purposes. Pakistani players on pj365 will never find their data sold to advertising networks or data brokers.
Registered pj365 players have the right to access, correct, export, and request deletion of their personal data at any time. These rights can be exercised by contacting the pj365 player support team at the email address provided in this document. We will respond to all valid data requests within 30 calendar days.
Where pj365 shares data with third parties — such as payment processors like JazzCash and EasyPaisa, or game providers — those parties are bound by strict data processing agreements and are permitted to use player data only for the specific purpose for which it was shared. No third party receives open-ended access to the pj365 player database.
pj365 retains personal data only for as long as it is required to fulfil the purpose for which it was collected, or for as long as applicable regulatory obligations require. Once the applicable retention period has elapsed, personal data is securely deleted or anonymised in accordance with pj365's internal data lifecycle policy.
pj365 is Pakistan's premier online gaming and betting platform, accessible at https://pj365.pro. In this Privacy Policy, references to "pj365", "we", "us", or "our" refer to the operating entity behind the pj365 platform.
For the purposes of applicable data protection law, pj365 acts as the data controller in respect of all personal data collected directly through account registration, gameplay activity, and customer support interactions on the pj365 platform. Where pj365 engages third-party service providers to process data on its behalf, those providers act as data processors under binding contractual obligations.
If you have any questions about this Privacy Policy or about how pj365 handles your personal data, please refer to the contact details in Section 14 of this document.
This Privacy Policy applies to all personal data collected by pj365 through the following channels:
This policy does not apply to third-party websites or services that may be referenced on the pj365 platform. Where you interact with a third-party payment processor such as JazzCash or EasyPaisa, that provider's own privacy policy governs the processing of your data in respect of that interaction.
Important: By registering a pj365 account or by continuing to use the pj365 platform after this Privacy Policy has been updated, you confirm that you have read and understood the terms of this policy and consent to the processing of your personal data as described herein.
pj365 collects personal data from players across several categories. The specific data collected depends on how you interact with the platform and what stage of the account lifecycle you are at.
| Category | Data Collected | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, CNIC or passport number | Registration & KYC verification |
| Contact Data | Email address, mobile number, city of residence (e.g. Karachi, Lahore, Islamabad) | Registration |
| Financial Data | Payment method identifiers (JazzCash/EasyPaisa number, masked card details), transaction history in PKR | Deposits & withdrawals |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Each platform visit |
| Gameplay Data | Betting history, game session logs, win/loss records, bonus activity | Active gameplay |
| Communications Data | Support chat transcripts, email correspondence, submitted forms | Support interactions |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, reality check preferences | When tools are activated |
pj365 does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers beyond what is strictly required for identity verification under applicable Know Your Customer (KYC) regulations.
pj365 uses the personal data described in Section 3 for the following specific purposes. Each purpose is tied to a legal basis set out in Section 5.
pj365 processes your personal data only where a valid legal basis exists under applicable data protection law. The legal bases relied upon by pj365 are as follows:
pj365 does not sell or rent your personal data. We share personal data with third parties only in the following limited circumstances, and only to the extent necessary for the stated purpose:
Data Processor Agreements: All third parties that process personal data on behalf of pj365 are required to enter into written data processing agreements that restrict their use of your data to the specific purpose for which it was shared and obligate them to maintain appropriate technical and organisational security measures.
The pj365 platform uses cookies and similar tracking technologies to operate core platform functions and to understand how players interact with the site. The categories of cookies used by pj365 are as follows:
You may configure your browser to block or delete cookies at any time. Note that disabling strictly necessary cookies will prevent you from accessing certain pj365 platform features, including account login.
pj365 implements a layered set of technical and organisational security measures to protect personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Notwithstanding these measures, no internet-based system can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pj365 will notify affected players without undue delay in accordance with applicable regulatory requirements.
Players are reminded that account security also depends on their own conduct. You must keep your pj365 login credentials confidential and must not share them with any third party. pj365 will never ask for your password via email, live chat, or phone.
pj365 retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC documents | 5 years after account closure | AML regulatory obligation |
| Financial transaction records | 5 years after transaction date | AML / accounting obligation |
| Gameplay & betting history | 3 years after account closure | Regulatory & dispute resolution |
| Support communications | 2 years after last interaction | Legitimate interest / dispute resolution |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gaming obligation |
| Marketing consent records | Until consent withdrawn + 1 year | Consent record obligation |
| Technical / log data | 12 months from collection | Security & fraud prevention |
Where pj365 is subject to a legal hold, regulatory investigation, or active dispute in respect of a specific player account, retention periods may be extended until the matter is resolved.
As a pj365 player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact pj365 player support using the details in Section 14. pj365 will respond to all valid requests within 30 calendar days of receipt.
Identity Verification: To protect your data, pj365 may need to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to or altered by an unauthorised party.
The pj365 platform is operated with the support of international infrastructure and service providers. As a result, personal data collected from players in Pakistan may be processed on servers or by service providers located in jurisdictions outside Pakistan.
Where such international transfers occur, pj365 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that provided within Pakistan. These safeguards include:
By using the pj365 platform, you acknowledge that your personal data may be processed outside Pakistan in the circumstances described above, subject to the protections outlined in this section.
The pj365 platform is strictly intended for adults aged 21 years and over. pj365 does not knowingly collect personal data from individuals under the age of 21.
pj365 employs age verification controls during the registration process and reserves the right to request documentary proof of age — such as a valid Pakistani CNIC — at any point. Where pj365 discovers that personal data has been collected from an individual who is under 21, the relevant account will be closed immediately and all associated data will be deleted, subject only to any mandatory retention obligations.
If you are a parent or guardian and believe that a minor in your care has registered a pj365 account, please contact pj365 player support immediately using the contact details in Section 14 so that the matter can be investigated and resolved without delay.
pj365 may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, or the way the pj365 platform operates. Where a material change is made to this policy, pj365 will notify registered players by email to the address on file and by means of a prominent notice on the pj365 platform.
The "Last Updated" date at the top of this document indicates when the most recent revision was made. Continued use of the pj365 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised policy, you must cease using the platform and request account closure.
pj365 recommends that registered players review this Privacy Policy periodically to remain informed of how their personal data is being managed.
If you wish to exercise any of your privacy rights, have a question about this Privacy Policy, or wish to raise a concern about how pj365 handles your personal data, please contact the pj365 Data & Privacy team:
Email: support@pj365.pro
Subject Line: Please use "Privacy Request – [Your Account Username]" to ensure your query is routed to the correct team without delay.
Live Chat: Available 24 hours a day, 7 days a week via the pj365 platform for general privacy queries.
Response Time: pj365 will acknowledge all privacy requests within 5 business days and will provide a full response within 30 calendar days of receipt, in accordance with applicable data protection obligations.
Now that you understand exactly how pj365 protects your personal information, you can play with complete confidence. Explore Pakistan's most trusted gaming platform — cricket betting, live casino, slots, and more — all secured with 256-bit encryption and PKR transactions. Players must be 21 or over.
pj365 is a gaming platform strictly for adults aged 21 and over. We take player welfare seriously and provide tools to help you stay in control of your gaming activity.