These Terms & Conditions govern the relationship between pj365 and every registered player on the platform. Please read this document carefully before creating an account or accessing any pj365 service. By using the pj365 platform, you confirm that you have read, understood, and agreed to be bound by these terms in full.
A plain-language summary of the most important rules governing your pj365 account. The full legal text follows below — these cards do not replace it.
All pj365 accounts must be held by individuals aged 21 years or older. pj365 reserves the right to request identity documents at any time to verify this. Accounts found to be registered by underage individuals are closed immediately and any funds are returned to the payment source.
Each individual may hold only one registered pj365 account. Operating multiple accounts — whether under the same or different identities — constitutes a material breach of these Terms & Conditions and will result in the suspension of all associated accounts and forfeiture of any pending balances.
All bonuses, free bets, and promotional credits issued by pj365 are subject to wagering requirements and time limits specified at the point of offer. Bonuses cannot be withdrawn as cash until the applicable wagering conditions have been fully satisfied. Abuse of bonus offers results in forfeiture.
pj365 operates player accounts in Pakistani Rupees (PKR). Deposits made via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank are processed in PKR with no platform-side currency conversion charges. Players are responsible for any fees levied by their own payment service provider.
Players are solely responsible for maintaining the confidentiality of their pj365 login credentials. pj365 will never ask for your password via email, chat, or phone. Any activity conducted through your account prior to reporting a security breach is deemed your responsibility.
Collusion, use of automated betting software (bots), exploitation of software errors, money laundering, and fraudulent chargebacks are strictly prohibited. pj365 employs real-time fraud detection and will suspend accounts where prohibited conduct is identified, pending investigation.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By accessing the pj365 platform, registering an Account, making a deposit, or placing a bet or wager of any kind, you unconditionally accept and agree to be legally bound by these Terms & Conditions, together with the pj365 Privacy Policy and any game-specific rules published on the platform.
If you do not agree to these Terms & Conditions in their entirety, you must immediately cease using the pj365 platform and close your Account by contacting player support.
Important: These Terms & Conditions constitute a legally binding agreement between you and pj365. You are advised to read them fully and retain a copy for your own records. pj365 recommends reviewing this document periodically as it may be updated.
To register and maintain a pj365 Account, you must satisfy all of the following eligibility criteria at all times:
During registration, you are required to provide accurate, current, and complete personal information. pj365 reserves the right to request supporting documentation — including a valid national identity card (CNIC), passport, or other government-issued identification — to verify your identity, age, and payment method ownership at any stage of the account lifecycle.
Providing false, misleading, or incomplete information during registration or at any subsequent verification stage constitutes a material breach of these Terms & Conditions and will result in immediate Account suspension and forfeiture of any funds held therein where fraud is established.
Each Player may hold only one registered pj365 Account. The opening of duplicate or multiple accounts by the same individual — whether using the same or different personal details, device, IP address, or payment method — is strictly prohibited.
You are solely responsible for all activity conducted through your Account. You must keep your login credentials confidential and must not share them with any third party. If you suspect that your Account has been accessed without authorisation, you must notify pj365 player support immediately via the contact details set out in Section 15.
pj365 reserves the right to suspend, restrict, or permanently close any Account at its reasonable discretion, including where:
Where an Account is closed by pj365 for reasons unrelated to player breach, any verified Real Money Balance will be returned to the Player's registered payment method within a reasonable period. Bonus Funds are non-refundable upon account closure regardless of the reason.
All pj365 Account balances are denominated in Pakistani Rupees (PKR). pj365 accepts deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard, and USDT. The minimum deposit amount is Rs 100. pj365 does not charge platform-side fees on standard deposits; however, Players are responsible for any transaction fees imposed by their own payment service provider.
Withdrawal requests are processed in the order in which they are received. The majority of withdrawal requests are completed within 30 minutes of submission during normal operating hours. Processing times may be extended during periods of high volume or where additional verification is required under pj365's Know Your Customer (KYC) procedures.
Withdrawals may only be made to a payment method that has been previously used to make a deposit into the same Account, subject to the following additional conditions:
Anti-Money Laundering Notice: pj365 is obligated to monitor financial transactions and report suspicious activity in accordance with applicable anti-money laundering regulations. Players must not use the pj365 platform to process funds of illegal origin.
pj365 offers various bonuses, promotions, free bet credits, and reload offers to eligible Players from time to time. All such offers are subject to the specific terms stated at the point of issue, which are incorporated into these Terms & Conditions by reference.
Unless otherwise specified in the individual offer terms, the following general bonus conditions apply across all pj365 promotions:
pj365 reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time without prior notice, and to void any bonus where evidence of abuse, exploitation, or systematic misuse is identified.
All bets and wagers placed on the pj365 platform are subject to the specific rules applicable to the relevant game or sports market. These rules are accessible within each game or betting section of the pj365 platform and form part of these Terms & Conditions.
The following general rules apply to all pj365 betting and gaming activity:
The following conduct is expressly prohibited on the pj365 platform. Engaging in any of the behaviours below constitutes a material breach of these Terms & Conditions and may result in immediate Account suspension, permanent closure, forfeiture of funds, and referral to relevant authorities:
pj365 is committed to promoting responsible gaming practices and provides a range of tools to help Players maintain control over their gaming activity. These tools are accessible directly from the Account dashboard and include:
pj365 strictly enforces its minimum age policy of 21 years. If you are concerned about your gaming habits or those of someone you know, please visit our dedicated Responsible Gaming page for guidance and support resources.
Players who have registered a self-exclusion with pj365 must not attempt to open a new Account during the exclusion period. pj365 will take all reasonable technical steps to prevent such re-registration but cannot guarantee absolute prevention in all circumstances.
All content on the pj365 platform — including but not limited to the pj365 brand name, logo, website design, game interfaces, text, graphics, software, and data compilations — is the exclusive intellectual property of pj365 or its licensed content providers.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the pj365 platform for personal, non-commercial gaming purposes only. This licence does not permit:
Any unauthorised use of pj365 intellectual property may result in Account termination and may expose the infringing party to civil and criminal liability.
To the fullest extent permitted by applicable law, pj365 shall not be liable to any Player for any direct, indirect, incidental, consequential, special, or punitive loss or damage arising from:
Nothing in these Terms & Conditions excludes or limits pj365's liability for death or personal injury caused by its negligence, or for fraud or fraudulent misrepresentation.
Where pj365's liability cannot be excluded, it is limited to the total value of deposits made by the Player to their pj365 Account in the 90 days preceding the event giving rise to the claim.
pj365 collects, processes, and stores personal data in accordance with its Privacy Policy, which is published at /privacy-policy and is incorporated into these Terms & Conditions by reference.
By registering a pj365 Account, you consent to the collection and processing of your personal data for the purposes of account management, identity verification, payment processing, fraud prevention, and regulatory compliance. pj365 does not sell personal data to third-party marketers.
pj365 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, pj365 will provide reasonable notice to registered Players via the email address on file or through a prominent notice on the platform.
Continued use of the pj365 platform following the effective date of any amendment constitutes acceptance of the revised Terms & Conditions. If you do not accept the amended terms, you must cease using the platform and request account closure before the effective date of the changes.
These Terms & Conditions and any dispute arising out of or in connection with them shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which pj365 holds its operating authorisation.
In the event of a dispute regarding a bet outcome, transaction, or account matter, Players must first contact pj365 player support to seek an informal resolution. pj365 will respond to all formal complaints within 5 business days.
If a complaint cannot be resolved through the internal complaints procedure, Players may escalate the matter to the relevant dispute resolution body designated by pj365's licensing authority. Details of the applicable dispute resolution process are available on request from pj365 player support.
If you have any questions regarding these Terms & Conditions, your pj365 Account, or any aspect of the pj365 platform, please contact the player support team:
Email: support@pj365.pro
Live Chat: Available 24 hours a day, 7 days a week via the pj365 platform.
Response Time: Email queries are typically responded to within 24 hours. Live chat support is available immediately during all hours of operation.
Now that you have reviewed the pj365 Terms & Conditions, explore the platform. Cricket betting, live casino, slots, and more — all in PKR, all built for Pakistani players. You must be 21 or over to register.
pj365 is an entertainment platform strictly for adults aged 21 and over. Gaming involves real money and real financial risk. Please play within your means and be aware of the time you spend gaming.